This Privacy Policy ("Policy") describes how tron66 ("tron66", "we", "us", "our"), operator of the online gaming platform accessible at tron66.cam, collects, uses, stores, discloses, and protects the personal data of individuals who access or use our services ("you", "your", "User", "Player").
Tron66 is committed to handling personal data responsibly and in a manner consistent with applicable data protection legislation. We recognise that our Players — located across Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and throughout Malaysia — place significant trust in us when they provide their personal information, and we take that responsibility seriously.
By registering an Account on tron66 or continuing to use our platform, you acknowledge that you have read and understood this Policy. This Policy should be read in conjunction with our Terms & Conditions, which govern your use of the platform as a whole. If you disagree with any aspect of this Policy, you should cease using the tron66 platform and may request deletion of your account and associated data as described in Section 11.
The following terms are used throughout this Privacy Policy with the meanings assigned below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or can be used to identify a natural person, directly or indirectly, including name, identification number, contact details, financial data, and online identifiers. |
| "Processing" | Any operation performed on personal data, including collection, storage, use, disclosure, erasure, and transmission. |
| "Data Controller" | Tron66, the entity that determines the purposes and means by which personal data is processed. |
| "Data Processor" | A third party that processes personal data on behalf of tron66 pursuant to a binding data processing agreement. |
| "KYC Data" | Identity and address verification documents submitted as part of the Know Your Customer process, including copies of government-issued identification and proof of address. |
| "Cookies" | Small text files placed on a User's device by the tron66 platform for the purposes described in Section 9 of this Policy. |
| "Legitimate Interest" | A lawful basis for processing personal data where tron66 has a genuine business interest that is not overridden by the individual's rights and freedoms. |
Tron66 collects the following categories of personal data in connection with the provision of its services. We apply the principle of data minimisation — we collect only what is necessary for the stated purposes:
| Category | Examples of Data Collected |
|---|---|
| Registration Data | Full legal name, date of birth, email address, mobile number, preferred currency (MYR), username, and password (stored in hashed form only). |
| KYC & Identity Data | Copies of government-issued photo identification (MyKad, driver's licence, or passport), proof of address documents (utility bills, bank statements dated within 3 months), and selfie photographs. |
| Financial Data | Transaction history, deposit and withdrawal amounts in MYR, payment method identifiers (e.g., partial bank account numbers, e-wallet reference IDs for Maybank, CIMB, Touch 'n Go eWallet, DuitNow, FPX), and source of funds documentation where applicable. |
| Gameplay & Activity Data | Game session history, wagering records, bet amounts, game outcomes, bonus activation and usage, login timestamps, and session duration. |
| Technical Data | IP address, device type and model, operating system, browser type and version, screen resolution, and connection type. |
| Communication Data | Records of live chat conversations, email correspondence, and support ticket content exchanged between you and the tron66 support team. |
| Marketing Preferences | Your opt-in or opt-out status for promotional communications, including email newsletters, SMS promotions, and platform notifications. |
Tron66 collects personal data through the following mechanisms:
- Direct Collection: Data you voluntarily provide when registering an Account, completing the KYC process, making a deposit or withdrawal, contacting our support team, or participating in a promotion.
- Automated Collection: Technical and usage data collected automatically when you access the tron66 platform, including IP address, device identifiers, and browser characteristics, via our web server logs and analytics tools.
- Cookies and Tracking Technologies: Session cookies, persistent cookies, and similar technologies used to maintain your login session, remember your preferences, and generate aggregated usage statistics. Refer to Section 9 for full details.
- Payment Processors: Transaction confirmation data and payment reference numbers passed to tron66 by our payment processing partners, including Malaysian banking institutions and e-wallet providers.
- Third-Party Verification Services: Identity verification results returned from our KYC and anti-fraud service providers, which process the documents you submit through our secure portal.
Tron66 processes your personal data for the following specific purposes. We will not use your data for any purpose that is incompatible with those listed below without first obtaining your consent or where otherwise permitted by law:
- Account Management: To create, maintain, and administer your tron66 Account, including processing registration, verifying your identity, and facilitating login.
- Service Provision: To provide access to our gaming services — slots, live casino, sports betting, live football, lottery, and arcade — and to process all associated financial transactions in MYR.
- KYC & Regulatory Compliance: To fulfil our legal obligations under applicable anti-money laundering (AML) legislation, Know Your Customer (KYC) requirements, and the requirements of our licensing authority. This includes verifying the identity of all Players prior to processing withdrawals.
- Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, unauthorised account access, and other prohibited conduct as defined in our Terms & Conditions.
- Customer Support: To respond to your enquiries, resolve disputes, and provide assistance through our live chat and email support channels, which are available daily from 9am to 1am MYT.
- Responsible Gambling: To monitor gameplay patterns and identify indicators of problem gambling, to enforce deposit limits and self-exclusion requests, and to deliver responsible gambling communications in compliance with our Responsible Gambling Policy.
- Marketing Communications: To send you promotional offers, bonus notifications, and seasonal campaign communications — including festive promotions — where you have opted in to receive such communications. You may withdraw consent at any time.
- Platform Improvement: To analyse aggregated usage data and performance metrics to improve the tron66 platform, optimise game loading speeds, and enhance the overall player experience.
Tron66 processes personal data only where a valid legal basis exists. The primary legal bases we rely upon are as follows:
- Contractual Necessity: Processing required to provide the services you have requested under our Terms & Conditions, including account creation, game access, deposits, and withdrawal processing.
- Legal Obligation: Processing required to comply with applicable laws, including AML legislation, KYC regulatory requirements, and obligations imposed by our licensing authority.
- Legitimate Interest: Processing conducted for purposes such as fraud detection, platform security, responsible gambling monitoring, and aggregated service analytics, where these interests are not overridden by your rights.
- Consent: Processing for direct marketing communications, where your express opt-in consent has been obtained. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.
Tron66 does not sell, rent, or trade your personal data to third parties for commercial purposes. We may, however, share your data with the following categories of recipients where necessary and lawful:
- Payment Processing Partners: Malaysian banking institutions and e-wallet providers including Maybank, CIMB, Public Bank, Hong Leong, Touch 'n Go eWallet, Boost, GrabPay, DuitNow, and FPX operators, solely for the purpose of processing your deposits and withdrawals in MYR.
- KYC & Identity Verification Providers: Third-party identity verification services engaged to authenticate KYC documents, subject to data processing agreements that bind them to confidentiality and data security obligations equivalent to our own.
- Game Studio Providers: Licensed game providers (such as Pragmatic Play, Evolution Gaming, and comparable studios) may receive your session identifiers and gameplay data to facilitate game functionality. These providers do not receive your full identity data.
- Regulatory & Law Enforcement Authorities: Where tron66 is required by law, court order, or regulatory directive to disclose your personal data to a government authority, law enforcement agency, or our licensing authority, we will comply with such requirements.
- IT Infrastructure & Cloud Service Providers: Hosting, database, and cybersecurity service providers who process data on our behalf under binding data processing agreements and are contractually prohibited from using the data for their own purposes.
Tron66 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account & Registration Data | For the duration of the Account plus 5 years following Account closure, or longer if required by applicable law. |
| KYC & Identity Documents | Minimum 5 years from the date of submission, in compliance with applicable AML legislation. Documents may be retained longer pursuant to a regulatory direction. |
| Financial Transaction Records | Minimum 7 years from the date of each transaction, consistent with financial record-keeping obligations. |
| Gameplay & Session Data | 3 years following the session date, or longer where required for dispute resolution or regulatory compliance purposes. |
| Customer Support Records | 3 years from the date of the last interaction, unless a longer period is required for an ongoing dispute or legal matter. |
| Marketing Preferences | Until you withdraw consent or close your Account, whichever is earlier. |
Upon expiry of the applicable retention period, tron66 will securely delete or anonymise your personal data such that it can no longer be associated with you as an identifiable individual.
Tron66 uses cookies and similar tracking technologies to operate certain features of our platform, maintain your login session, and understand how Players interact with our services. The following categories of cookies are used:
- Strictly Necessary Cookies: These cookies are essential for the tron66 platform to function. They maintain your login session, remember your language and currency preferences (MYR), and enable core security features. These cookies cannot be disabled without significantly impairing platform functionality.
- Functional Cookies: These cookies remember your preferences and settings (such as saved deposit methods and notification preferences) to provide a more personalised experience. They are not strictly necessary but enhance usability.
- Analytics Cookies: We use aggregated, anonymised analytics data to understand which features of the tron66 platform are most used and where improvements are needed. No individually identifiable data is retained through these cookies.
- Security Cookies: Short-lived cookies used to detect and prevent fraudulent login attempts, bot activity, and other automated threats to account security.
You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may prevent you from accessing certain features of the tron66 platform, including Account login.
Tron66 implements a comprehensive set of technical and organisational security measures to protect personal data against unauthorised access, loss, alteration, and disclosure. Our key security controls include:
- Transport Layer Security (TLS 1.3): All data transmitted between your device and the tron66 platform is encrypted in transit using TLS 1.3, the current industry standard for secure web communications.
- AES-256 Encryption at Rest: Personal data stored on our servers — including KYC documents and financial records — is encrypted using AES-256 symmetric encryption.
- Access Controls: Access to personal data is restricted on a strict need-to-know basis. Only authorised personnel with specific operational responsibilities may access Player data, and all access is logged and audited.
- Two-Factor Authentication (2FA): Available to all Players for Account login, and mandatory for all internal staff accounts with access to Player data systems.
- 24/7 Fraud Monitoring: Automated and manual monitoring systems operate continuously to detect unusual account activity, suspicious transaction patterns, and potential security breaches in real time.
- Data Breach Response: Tron66 maintains a documented incident response plan. In the event of a data breach that presents a risk to your rights, we will notify affected individuals and relevant authorities within the timeframes required by applicable law.
Subject to applicable law and certain conditions, you have the following rights in relation to the personal data tron66 holds about you. To exercise any of these rights, please contact our support team using the details in Section 14:
Request a copy of the personal data tron66 holds about you, along with information about how it is used.
Request correction of inaccurate or incomplete personal data held in your Account or our records.
Request deletion of your personal data where it is no longer necessary or where consent has been withdrawn. Note: legal retention obligations may prevent full erasure of certain data categories.
Object to processing based on legitimate interest, including direct marketing. Marketing opt-out is available at any time through your Account settings.
Request that we restrict processing of your data in certain circumstances, such as while the accuracy of the data is being contested.
Receive your personal data in a structured, machine-readable format for transfer to another service provider, where technically feasible.
We will respond to all valid rights requests within 30 calendar days of receipt. Complex requests may require an extension of up to a further 60 days, in which case we will notify you of the extension and the reason within the initial 30-day period.
The tron66 platform is strictly intended for individuals aged 21 years and above. Tron66 does not knowingly collect, use, or store personal data of individuals under the age of 21. Age verification is a mandatory component of our registration process.
If we become aware that we have inadvertently collected personal data from an individual under the age of 21, we will take immediate steps to delete that data and close the associated Account. If you believe that a minor has registered on our platform or provided their personal data, please contact our support team immediately so that we may investigate and take appropriate action.
Tron66 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable legislation, or regulatory requirements. The "Last Updated" date displayed at the top of this page will be revised accordingly with each material change.
Where a material amendment affects your rights or our obligations to you in a significant manner, tron66 will provide reasonable advance notice through one or more of the following channels: email notification to your registered address, an in-platform notification upon your next login, or a prominent notice on the tron66 homepage. Continued use of the platform following notification of an amended Policy constitutes acceptance of the revised terms. If you do not agree with the amended Policy, you have the right to request account closure and data deletion as described in Section 11.
If you have any questions, concerns, or complaints regarding this Privacy Policy, wish to exercise any of the rights described in Section 11, or wish to report a potential data protection concern, please contact the tron66 Data Support team through the following channels:
Email: [email protected]
Live Chat: Available on-site daily, 9:00 AM – 1:00 AM MYT
Coverage: Serving players across Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam and all of Malaysia
When submitting a data rights request or privacy concern, please include your Account username and a clear description of your request. We acknowledge all privacy-related submissions within 2 business days and aim to resolve straightforward requests within 14 days.